I started my career in the Finnish Game Industry as a Player Support Specialist at Traplight in 2016. There I discovered the meaning and advantages of LiveOps and the importance of Player Centric approach. Afterwards I moved to Helsinki to continue working with players as Player Experience Champion at Wargaming Helsinki.
Anything related to Player Experience such as Support, Community Management, Social Media, etc. Also about tools and pipelines related to Player Experience and GAAS, and how to set up your systems for Support.